Customer Service

Vanguard’s Customer Service Teammates are problem solvers, collaborators and our goal is to make doing business with Vanguard as easy as possible. Vanguard Customer Service welcomes and encourages your feedback. We understand the importance of listening and providing prompt follow up. Our goal is to get your product safely delivered where you want it, when you want it.

Technology and Innovation

Vanguard has built technology and innovation into the very heart of its transportation and warehousing operations. From AI based vehicle telematics  to state-of-the-art temperature and humidity control systems, Vanguard has partnered with some of the top tech firms to harness the latest advances and innovations in supply chain.

Our Mission

To create a global best in-class Life Sciences supply chain company with technology and innovation embedded into its DNA.

Our Vision

To leverage the benefits of technology and innovation, while making decisions guided by our values and principles, enabling us to provide a higher quality offering, while providing a meaningful and engaging experience for our clients, teammates and shareholders.


At Vanguard, we live our core values every day - in our interactions with internal teammates, our clients, our external stakeholders, our consultants, our suppliers and other invaluable contributors.

We leverage our diversity to ensure every voice is heard, valued and respected.

Ultimately, we believe that our culture of ethics and robust regulatory compliance will help us lead the way in delivering successful solutions for our clients and transform the life sciences supply chain sector.

DOT Logo